Refunds & Shipping Policy

Refunds, Returns, and Shipping Policy

Thank you for shopping with Verified Supplier. We are committed to providing you with a transparent and reliable shopping experience.

1. SHIPPING POLICY

• Processing Time: Orders are typically processed and prepared for shipment within [1-3] business days.

• Shipping Timeframe: We guarantee that your order will be delivered within 7-14 days from the date of your purchase. This timeframe applies to all orders and includes both processing and transit time.

• Tracking: All shipments include tracking information which will be provided to you via email once your order has shipped.

2. REFUND AND MONEY-BACK GUARANTEE We stand by the quality and accuracy of our products. Our refund policy is as follows:

• Guarantee: We offer a 100% money-back guarantee if the delivered product is not the same as the product you bought/ordered. This guarantee covers receiving an incorrect item, a significantly damaged item, or a product that does not match the description.

• Reporting Window: To be eligible for this 100% money-back guarantee, you must contact us and report the issue within 4 days of the confirmed delivery date of your order.

• Process: To start a return or refund request based on this guarantee, please contact us by Whatsapp +8615625127110 with your order number, a description of the issue, and clear photos of the product received. We will then provide instructions on how to proceed.

• Refund Processing: Once your claim is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

3. RETURNS (OTHER THAN GUARANTEE) If you wish to return an item for reasons other than the guarantee (e.g., change of mind), please contact us within 14 days of delivery. Returns in this category may be subject to a restocking fee and return shipping costs paid by the customer.